Privacy policy

Last updated: 06/4/2024

This Privacy Policy describes how WADA POWER (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www. wadapower.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you
Information you send us directly through our Services may include:

Basic contact details including name, address, phone number, email.

Order information including name, billing address, shipping address, payment confirmation, email address, phone number.

Account information including username, password, and security questions.

Purchase information including items viewed, placed in your cart, or added to your wish list.

Customer service information including information you choose to include in communications with us, such as when you send us a message through the Services.


    Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

    Information We Collect Through Cookies
    We also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.

    Information We Get From Third Parties
    Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

    Companies that support our Site and Services, such as Shopify.


    Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.


    When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we partner with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits,third-party libraries and cookies.

    Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third-Party Websites and Links.

    How We Use Your Personal Information
    Providing Products and Services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and allowing you to post reviews.


    Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.


    Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone else. If you believe your account has been compromised, contact us immediately.


    Communicate with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide you with effective services, and maintain our business relationship with you.


    Cookies
    Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our Site and Services (including to remember your actions and preferences), perform analytics and better understand your interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize the services, products and advertising on our Site and other websites.

    Most web browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may have a negative impact on your user experience and may cause some Services, including some general features and functionality, to function incorrectly or to no longer be available. Also, blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners.

    How we disclose personal information
    In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

    With vendors or other third parties who perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).


    With business and marketing partners, including Shopify, to provide services and advertising to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy policies.


    When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.


    With our affiliates or otherwise within our corporate family, in our legitimate interest in operating a successful business.


    In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

    In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How We Collect and Use Personal Information" and "How We Disclose Personal Information":


    Category Categories of Recipients
    Identifiers such as basic contact details and certain order and account information
    Commercial information such as order information, purchase information, and customer service information. Internet or other similar network activity, such as usage data. Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer service partners, and data analytics providers), Business and Marketing Partners, Affiliates.

    We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

    We have "sold" and "shared" (as defined in applicable law) personal information in the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

    Category of Personal Information Categories of Recipients
    Identifiers such as basic contact details and certain order and account information Business and marketing partners.


    Commercial information such as records of products or services purchased and shopping information Business and marketing partners.


    Internet or other similar network activity, such as Usage Data Business and marketing partners.

    User-Generated Content
    The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, that content will be public and accessible to anyone.

    We do not control who has access to the information you choose to make available to others, and we cannot guarantee that parties who have access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or for the accuracy, use or misuse of any information you disclose to or receive from third parties.

    Third-Party Websites and Links
    Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on these sites. Information provided in public or semi-public places, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitation as to their use by us. or a third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

    Children's Data
    The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that we delete that information.

    As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under the age of 16.

    Security and retention of your information
    Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

    How long we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

    Your rights and choices
    Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.

    • Right to access/know. You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
    • Right to erasure. You may have the right to request that we erase the personal information we hold about you.
    • Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
    • Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
    • Right to opt-out of sales, sharing or targeted advertising. You may have the right to direct us not to “sell” or “share” your personal information or to opt-out of the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
    • Right to limit and/or opt-out of the use and disclosure of sensitive personal information. You may have the right to ask us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
    • Restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal information.
    • Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
    • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our denial.
    • Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.


    You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

    We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized the agent to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

    We use Shopify advertising services such as Shopify Audiences to personalize the advertising you see on third-party websites. To opt out of Shopify merchants who use these advertising services from using your personal information for these services, visit https://privacy.shopify.com/en.

    Complaints, disputes
    If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below or lodge your complaint with your local data protection authority.

    International users
    Please note that we may transfer, store, and process your personal information outside of the country in which you live, including the United States. Your personal information is also processed by staff, third-party service providers, and partners in these countries.

    If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the UK competent authority, as applicable, unless the data transfer takes place to a country which has been declared erminated to provide an adequate level of protection.

    Contact
    If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call +393899510522

    or send us an email to support@wadapower.com or contact us at Via degli orti variani n.2 Roma(RM) cap 00182 Italia.